Customer Service Representative Community, Social Services & Nonprofit - Eden Prairie, MN at Geebo

Customer Service Representative

4.
6 Eden Prairie, MN Eden Prairie, MN Contract Contract $24 an hour $24 an hour 1 day ago 1 day ago 1 day ago Job Details:
Title:
Customer Support Agent Location:
Eden Prairie, MN 55344 Type:
Contract - 3
months Description Our Product Support Representatives are a significant part of what keeps us running.
They have a high intensity day, and you will often find yourself looking at the clock finding it hard to believe the day is already over.
Ultimately, you are focused on:
Delivering exceptional, first line support regarding product functionality or issues to new and established clientele via email - you are the client's advocate for success! Executing problem recognition, research, resolution and follow up to customer inquiries and problems, escalating as appropriate Collaborating with a team of client support analysts, technical support representatives, quality assurance and developers, to provide quick and professional response to escalated programming issues.
Client Training in the form of a phone call, Zoom meeting, written documentation, or webinar is provided to clients as needed.
Participating in special projects such as planning for year-end, documentation for Communities (on-line portal), presentations, and training.
We are an equal opportunity employer.
It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, colour, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law.
Job Type:
Contract Salary:
$24.
00 per hour Experience level:
1 year 2 years 3 years Under 1 year Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person Our Product Support Representatives are a significant part of what keeps us running.
They have a high intensity day, and you will often find yourself looking at the clock finding it hard to believe the day is already over.
Ultimately, you are focused on:
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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