Senior Manager of Operations
To be considered, you must include a cover letter explaining why you are a fit for this position and organization.
Under the guidance of the Director of Operations, manages the day-to-day operations of areas within the seminary operations department.
Takes part in developing, recommending, and administrating operational policies, procedures, and processes to support facilities, housing, events, procurement, environmental/health/safety, and welcome desk management.
Responds professionally to inquiries from seminary departments, students, community, and/or external agencies and supervises administrative services, support staff, and/or student workers.
Role and
Responsibilities:
30% Facilities Management Administrationo Support facilities operations, maintenance, construction, and renovation projects with seminary departments and/or outside contractors and vendors.
o Support management of department employees.
Assist with schedules, assignments, and priorities.
o Manage web-based applications, such as computerized maintenance management systems (CMMS) and event management systems (EMS).
o View all tasks, work orders, requests, and preventative/predictive maintenance (PMs).
o Manage task priorities so the right work gets done first.
o Provide detailed instructions with pictures, files, parts, checklists, etc.
o Assign work orders as necessary and promptly.
o Change, enhance and/or create preventative and predictive maintenance plans as necessary.
25% Housing, Events, and Lease Managemento Oversee the daily operations of the residential program and inquiry through move-out processes.
o Maintain a safe and positive living community in residence through active engagement with residents and policy management.
Plan and execute events designed to help residents socially and academically that foster community within the student housing.
o Manage lease(s) of commercial partnerships, including seeking additional partners.
o Market event opportunities both to internal and external audiences.
o Responsible for upholding, working, following, and providing guidance on policies and procedures.
20% Procurement Management o Ensure that all procurements follow Luther Seminary Policy.
o Prepare specifications for products or services.
o Execute bid, quote and/or proposal process as needed.
o Sourcing, negotiation, contract management, and supplier relationship management.
o Support the Director of Operations with larger-scale procurement.
o Support other Luther Seminary departments with the procurement process as needed.
10% Environmental, Health, and Safety (EHS) Managemento Lead in maintaining emergency routes, fire exits, ADA code compliance, OSHA Requirements, and overall environmental, health, and safety.
o Conduct safety auditso Develop and maintain safety planso Train employees and students on proper safety procedureso Investigate accidents and incidents10% Welcome Desk Management and Supervisiono Supervise Welcome Desk staff.
o Ensure Welcome Desk staff provides excellent services and administrative duties, including courteous service to internal and external customers.
o Prepare work schedules and compile reports of tracking hours worked.
o Ensure desk hours are adequately covered, with backup coverage planned.
o Collaborate to change service coverage hours as business needs adjust.
o Ensure the access control system is current and monitor the integrated visitor intercom.
o Help recruit student employees, including hosting operations department job fair for student positions.
5% Other Responsibilitieso Undertaking other duties as assigned by the Director of Operations and other leadership, and in the spirit of positive teamwork.
o Foster a positive work environment with a good team spirit, including the widersupport teams, with student and employee experience at the forefront of all efforts.
JOB SPECIFICATIONA.
Commitment to Luther Seminary's Mission, Vision, and Welcome Statement.
We are a Christ-focused graduate school, preparing ministers for the Church and world.
B.
Requiredo Five years of a combination of education and/or experience managing auxiliary services, property management, or facilities management.
o High school graduate or equivalentC.
Desirable education and experienceo Related degrees, such as operations, facilities, or business managemento Industry-related certification, such as Project Management Professional (PMP).
o Experience in higher educationKnowledge, skills, and abilities:
o Ability to perform industry standard physical requirements to perform all associated duties, including the ability to lift 25 pounds.
o Ability to learn and successfully use the Luther Seminary technology tools.
o Ability to collaborate constructively.
o Ability to complete tasks promptly within protocols, with limited supervision.
o Familiarity with higher education and its general organizational structure.
o Familiarity with mainline Christian organizations is helpful.
PI225029454 Recommended Skills Access Controls Administration Auditing Business Management Business Requirements Certified Project Management Professional Estimated Salary: $20 to $28 per hour based on qualifications.
Under the guidance of the Director of Operations, manages the day-to-day operations of areas within the seminary operations department.
Takes part in developing, recommending, and administrating operational policies, procedures, and processes to support facilities, housing, events, procurement, environmental/health/safety, and welcome desk management.
Responds professionally to inquiries from seminary departments, students, community, and/or external agencies and supervises administrative services, support staff, and/or student workers.
Role and
Responsibilities:
30% Facilities Management Administrationo Support facilities operations, maintenance, construction, and renovation projects with seminary departments and/or outside contractors and vendors.
o Support management of department employees.
Assist with schedules, assignments, and priorities.
o Manage web-based applications, such as computerized maintenance management systems (CMMS) and event management systems (EMS).
o View all tasks, work orders, requests, and preventative/predictive maintenance (PMs).
o Manage task priorities so the right work gets done first.
o Provide detailed instructions with pictures, files, parts, checklists, etc.
o Assign work orders as necessary and promptly.
o Change, enhance and/or create preventative and predictive maintenance plans as necessary.
25% Housing, Events, and Lease Managemento Oversee the daily operations of the residential program and inquiry through move-out processes.
o Maintain a safe and positive living community in residence through active engagement with residents and policy management.
Plan and execute events designed to help residents socially and academically that foster community within the student housing.
o Manage lease(s) of commercial partnerships, including seeking additional partners.
o Market event opportunities both to internal and external audiences.
o Responsible for upholding, working, following, and providing guidance on policies and procedures.
20% Procurement Management o Ensure that all procurements follow Luther Seminary Policy.
o Prepare specifications for products or services.
o Execute bid, quote and/or proposal process as needed.
o Sourcing, negotiation, contract management, and supplier relationship management.
o Support the Director of Operations with larger-scale procurement.
o Support other Luther Seminary departments with the procurement process as needed.
10% Environmental, Health, and Safety (EHS) Managemento Lead in maintaining emergency routes, fire exits, ADA code compliance, OSHA Requirements, and overall environmental, health, and safety.
o Conduct safety auditso Develop and maintain safety planso Train employees and students on proper safety procedureso Investigate accidents and incidents10% Welcome Desk Management and Supervisiono Supervise Welcome Desk staff.
o Ensure Welcome Desk staff provides excellent services and administrative duties, including courteous service to internal and external customers.
o Prepare work schedules and compile reports of tracking hours worked.
o Ensure desk hours are adequately covered, with backup coverage planned.
o Collaborate to change service coverage hours as business needs adjust.
o Ensure the access control system is current and monitor the integrated visitor intercom.
o Help recruit student employees, including hosting operations department job fair for student positions.
5% Other Responsibilitieso Undertaking other duties as assigned by the Director of Operations and other leadership, and in the spirit of positive teamwork.
o Foster a positive work environment with a good team spirit, including the widersupport teams, with student and employee experience at the forefront of all efforts.
JOB SPECIFICATIONA.
Commitment to Luther Seminary's Mission, Vision, and Welcome Statement.
We are a Christ-focused graduate school, preparing ministers for the Church and world.
B.
Requiredo Five years of a combination of education and/or experience managing auxiliary services, property management, or facilities management.
o High school graduate or equivalentC.
Desirable education and experienceo Related degrees, such as operations, facilities, or business managemento Industry-related certification, such as Project Management Professional (PMP).
o Experience in higher educationKnowledge, skills, and abilities:
o Ability to perform industry standard physical requirements to perform all associated duties, including the ability to lift 25 pounds.
o Ability to learn and successfully use the Luther Seminary technology tools.
o Ability to collaborate constructively.
o Ability to complete tasks promptly within protocols, with limited supervision.
o Familiarity with higher education and its general organizational structure.
o Familiarity with mainline Christian organizations is helpful.
PI225029454 Recommended Skills Access Controls Administration Auditing Business Management Business Requirements Certified Project Management Professional Estimated Salary: $20 to $28 per hour based on qualifications.
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