Club Support Specialist Customer Service & Call Center - Eden Prairie, MN at Geebo

Club Support Specialist

Eden Prairie, MN Eden Prairie, MN Full-time Full-time 12 days ago 12 days ago 12 days ago The Club Support Specialist at Anytime Fitness in Eden Prairie is a dynamic role responsible for supporting the club's sales efforts, conducting group fitness sessions, and fostering a positive club culture.
As a Club Support Specialist, you will play a vital role in driving membership sales, ensuring member satisfaction, and creating a motivating and inclusive environment for all members.
You will work closely with the club management team to achieve club goals and deliver exceptional member experiences.
Responsibilities:
Sales Support:
Assist in generating leads and converting prospects into club members.
Conduct tours of the facility, showcasing the club's amenities and features.
Engage with prospective members to understand their fitness goals and offer appropriate membership options.
Provide information on membership benefits, pricing, and promotions.
Follow up with leads and inquiries to encourage membership sign-ups.
Group Fitness Sessions:
Lead group fitness sessions for members of varying fitness levels.
Conduct engaging and dynamic workouts that motivate and challenge participants.
Provide modifications and instructions to accommodate different fitness levels and abilities.
Ensure a safe and inclusive environment during group fitness sessions.
Stay up to date with industry trends and incorporate new exercises or techniques into the sessions.
Member Engagement and Retention:
Create a welcoming and positive club culture that encourages member participation and retention.
Build relationships with members by providing exceptional customer service and addressing their concerns or questions.
Assist with member onboarding, including fitness assessments, goal-setting, and personalized fitness plans.
Conduct regular check-ins with members to track their progress and offer ongoing support.
Encourage participation in club activities, challenges, and promotions to enhance member engagement.
Club Operations Support:
Assist with administrative tasks such as member check-ins, data entry, and membership paperwork.
Maintain cleanliness and organization of the club, ensuring equipment is properly maintained and functional.
Collaborate with the club management team to implement strategies for sales growth and improved member experience.
Attend staff meetings and training sessions to stay informed about club policies, programs, and initiatives.
Adhere to company policies, procedures, and safety guidelines.
Qualifications:
Passion for health, fitness, and helping others achieve their goals.
Previous experience in sales, customer service, or fitness instruction is preferred.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to motivate and inspire others.
Basic knowledge of fitness equipment and exercise techniques.
Availability to work flexible hours, including evenings and weekends.
Joining the Anytime Fitness team as a Club Support Specialist offers a unique opportunity to contribute to a vibrant fitness community while developing your skills in sales, fitness instruction, and customer service.
If you are enthusiastic, self-motivated, and dedicated to promoting a healthy lifestyle, we encourage you to apply for this rewarding role.
Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Ability to commute/relocate:
Eden Prairie, MN 55344:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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